Shipped and home delivery products:

You may have your product delivered to your home via one of our available home delivery options. We deliver orders on normal business days, which are Monday through Saturday excluding government holidays. You assume all risk of loss for shipped products. Order information such as billing or shipping address that is inaccurate or incomplete may result in delays. Products can not be shipped to incomplete addresses. In cases of not accepting the delivery for reasons other than wrong items, the customer agrees to pay the shipping charges incurred and specified on the invoice.

Shipping Charges:

All shipping charges are based on the average package weight and dimensions. This may be different from the actual weights of products.
Shipping charges can be computed while finalizing your order before completion and if necessary for special weights or dimensions items we may change the shipping cost but we will contact you first for approval.

Order Cancellations:

We are unable to refund any online purchase from the time your order is placed (when you click the Confirm Order button) until the product is received by you and returned to us. If you are not completely satisfied with your purchase after receiving your product, please review our returns policy.

Returns Policy:

If you are not completely satisfied with a product, AM Electronics will gladly exchange or refund the purchase – at its own discretion within 14 days of the purchasing date or shipping date –, according to the notes below:

• Boxes and packing material have to be in the original condition and the product has to be unused and box unopened.
• All claims for shortages/ misshipments /missbillings must be made within 1 day of delivery. 
• Returns are for items only not for services. 
• The value shall not include any shipping charges. 
• Original purchasing invoices must be included with all returns. 
• All items must be returned complete and in their original boxes or packages with all original parts/documentation, if items are not returned with their packages or if any other item or documentation is missing, products will not be accepted as returned item. 
• All returns must be shipped freight prepaid (The customer pays the return shipping cost), and the customer is responsible for all return freight and shipping arrangements – or you are welcome to visit our store in Cairo during opening hours to make the refund.